Serene Scalp Densifying Shampoo Voluntary Recall
Oribe is providing its customers with this Q&A to help answer any questions you may have regarding the voluntary recall of certain lots of Oribe Serene Scalp Densifying Shampoo, 8.5 oz. and 33.8 oz., in the U.S. and Canada.
- Why is Oribe recalling certain lots of its Oribe Serene Scalp Densifying Shampoo, 8.5 oz. and 33.8 oz. sizes?
- What is the risk associated with using impacted batches of this product?
- What steps is Oribe taking in the recall?
- Are any other Oribe products affected by this recall?
- How much product is affected?
- Where can I find the lot number on the product?
- What should I do if I find I have product from one of the affected lots?
- What is Oribe doing to make sure this problem does not re-occur?
- How will I know if it is safe to use Oribe products in the future?